Easy booking: Offering a seamless and user-friendly booking process. Prompt invoicing: Timely and accurate invoicing with online payment options. Reminders: Providing reminders to customers, such as notifications about upcoming bookings or important updates. Punctual arrival and departures: Valuing and respecting our customers' time. Expert drivers: Employing highly skilled and knowledgeable drivers. Stress-free experience: Focusing on delivering a stress-free experience for customers.
Pickup included
The first step in the transport service is the booking process. Customers can either send us an email or make a phone call to book the group transportation. They will provide information such as the date, time, pick-up location, drop-off location, and the number of passengers in the group. After receiving the booking request, we will email the customer a written quote for the requested services. This quote will include the price and any additional details or special requests. Once the quote is accepted by the customer, the invoice for the payment will be sent to them online.
Once the payment is made, the service is put on the calendar and the business owner is notified. A calendar reminder is sent to the customer two days before the scheduled service to ensure they know we are aware of the upcoming transport. On the day of the service, the driver is expected to arrive at least 15 minutes early at the designated pick-up location.
The driver will notify the customer of their arrival, ensuring that the group is aware of their presence and ready for departure. During the journey, the driver will provide a relaxing ambiance for the group, ensuring a comfortable and enjoyable experience.
The driver is fully trained and licensed, providing expert driving skills and ensuring the safety of the passengers.
Finally, the transport service concludes with the drop-off at the designated location. The driver will ensure that the group is safely dropped off at their desired destination, ensuring that they have no worries about traffic or weather conditions.
Overall, the transport service from booking to drop-off includes easy booking, prompt invoicing, reminders, punctual arrival, expert drivers, and a stress-free experience for the group.
Choose to be picked up from a list of locations
Please arrive at the pick up point 60 minutes before departure time.
Travelers will be picked up upon location request in Washington DC and surrounding areas. Driver will call 20 minutes before pickup time.
Discover more incredible unique activities that create lasting memories and inspire young explorers