Steigenberger Guangzhou Accommodation with Guangzhou Bonski Package (formerly Guangzhou Sunac Snow Park) | China

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

- Additional meal charges -

• Buffet breakfast: Each room with breakfast includes one child under 1m who eats for free; children between 1.1m and 1.4m and under are charged CNY 68 per person; children over 1.4m and above are charged CNY 100 per person, as are adults.
• Buffet Dinner: Each room with buffet dinner can bring one child under 1 meter to eat for free; children between 1.1 and 1.4 meters and under are charged CNY 98 per person from Monday to Friday and CNY 128 per person on Saturday and Sunday; children over 1.4 meters and adults are charged CNY 148 per person from Monday to Friday and CNY 198 per person on Saturday and Sunday
• The above fees are for reference only. Prices will be adjusted from time to time. Please refer to the on-site price list. Additional purchase fees will be charged on-site at the restaurant.

- Hotel Information -

• Hotel Address: No. 73 Fenghuang North Road, Huadu District, Guangzhou
• Check-in time: 3:00 PM
• Check-out time: 12:00
• Buffet breakfast time and location: Weekdays 6:30-10:00 / Saturdays and Sundays 6:30-10:30; All-day dining restaurant on the first floor of the hotel
• Buffet dinner time and location: 17:30-21:00 /** Buffet dinner will be served at the Guangzhou Sunac Hotel Group Western Restaurant. You can confirm the dining location with the front desk upon check-in. The actual operation arrangement of the hotel will prevail.
• Free parking at Guangzhou Sunac Shibo Hotel and 2 hours of free parking at Guangzhou Hot Snow Miracle - Sunac Mall (must register as a mall member)
  

− Over The Planet exclusive gift limited edition "Deer's House" 10 game coins exchange voucher instructions −

• From now on, anyone who orders the above plan will receive a limited edition 10-coin redemption voucher for "Deer's House". Each room can receive one redemption voucher. The quantity is limited and it is on a first-come, first-served basis while stocks last.
• Collection address: Guangzhou Hot Snow Miracle Ticket Window (collected together with the ticket, please provide a screenshot of the ticket purchase order page to the ticket counter staff for verification)
• Validity period: From now until August 31, 2025
• Xiaolu's House Address: Shop L22006, 2nd Floor, Sunac Mall (Opening hours: 10:00-22:00)
• This voucher cannot be exchanged for cash and no change will be given

【Tips for Playing】

1. Please be sure to bring valid ID on the day of your visit. If the ID you present on the day of your visit is inconsistent with the information you used to purchase your ticket, you will be deemed to have forfeited your ticket rights and will not be allowed to enter the venue. Your ticket will not be refunded or changed.
   
2. Please keep your ticket code safe and do not share it with others. Leaving or losing your code will result in ineligibility for park entry and the need to purchase a new ticket. After removing your ski pass, please keep it in a safe place. If you lose or damage it, you will be unable to enter the park and play, and will need to purchase a new ticket.
3. With the ski pass, you can choose to collect single or double ski equipment. Exchanges are not supported after collection.
4. Please pay attention to the actual performance times of the day and plan your attendance accordingly. Seating at the Academy Theatre is not zoned and is on a first-come, first-served basis. Admission begins 30 minutes prior to the performance.
5. There are height, weight, age, and accompanying requirements for the amusement facilities. Please consider your own physical condition before participating. The specific requirements are subject to the public announcement of the park/ski resort.
6. Some recreational facilities in the park/ski resort are not suitable for pregnant women, drinkers, people with high blood pressure, heart disease, neck and back problems, epilepsy, asthma, or people who have been medically diagnosed as unfit for strenuous exercise. Please choose your rides with caution.
7. Please keep your ticket code safe and do not share it with others. Disclosing or losing your code will result in ineligibility for entry to the park/snow resort, requiring you to purchase a new ticket. After removing your ski pass or ticket, please keep it in a safe place. If you lose or damage your pass or ticket, preventing entry to the park/snow resort and playing, you will need to purchase a new ticket. Please retain your ticket at all times during your visit and present it to staff for inspection.
8. By cooperating with the entry of facial information, tourists are deemed to have agreed to Sunac collecting and saving the facial recognition information of tourists. Once the facial recognition information is entered, it cannot be changed. The registered facial recognition information is only used for identification of experience projects.
9. If you wish to watch performances not mentioned in the ticket or paid performances introduced by the park, please purchase tickets separately.
10. Address: ① Guangzhou Hot Snow Miracle: Guangzhou Sunac Mall F1, No. 63 Fenghuang North Road, Huadu District, Guangzhou; ② Guangzhou Sunac Paradise: No. 78 Fenghuang North Road, Huadu District, Guangzhou; ③ Guangzhou Sunac Shibo Hotel: No. 73 Fenghuang North Road, Huadu District, Guangzhou.
11. Opening hours: For the opening and closing times of Guangzhou Hot Snow Miracle ski resort, please check the business hours announcement on the homepage of the mini program. The specific details shall be subject to the on-site announcement of the ski resort.

【Sunac Park Ticket Information】

1. Guangzhou Sunac Land: Children under 1.5 meters (not included) (children under 1 meter are not recommended to purchase a pass due to height restrictions for rides) enjoy discounted admission. They must be accompanied by at least one adult. Discounted tickets must be purchased with valid ID and must be presented on the day of entry. Failure to present valid ID will result in a price difference based on the official market price. This discount policy is for reference only; please refer to the park's announcement on the day for details. Children under 1 meter (not included) can access Sunac Land's self-operated gates (excluding joint ventures) for free. Please refer to the park's announcement on the day for details of ride access and minimum ride requirements. Each child who enjoys free admission must be accompanied by a ticketed adult who provides safety supervision. Each ticketed adult may only bring one free child. Some rides have height, weight, and accompanying requirements. Please consider your physical condition before using them. All tickets currently included in the package are priced the same for both adults and children. There is no refund for the difference between one adult and one child. Additional guests must purchase separate tickets. Please refer to the ticket policy above for details, which will be announced on the day of the park. Reservations can only be made the day before holidays.
2. Ticket Collection Method: Collect the voucher at the hotel front desk when checking in and select the time of use. Exchange it for the Sunac Park One-Ticket Pass at the scenic spot. All facilities are subject to the one-person-one-ticket system, and all sizes are the same price.
3. Tickets do not include: all personal expenses, other items not mentioned in the fee inclusions, and other unmentioned performances or other paid performances introduced by the park.
   
4. This non-transferable ticket grants limited-time access to Sunac Park's attractions and facilities, plus a single viewing of the "Dream of Lingnan" performance (regular seats). Please refer to the park's actual opening hours for details on the day of your visit. Sunac Park children under 1.0 meter (not including 1 meter) enjoy free admission to the included attractions and facilities (subject to minimum equipment capacity requirements). Each free-admission child must be accompanied by a ticketed adult with safety supervision. Each ticketed adult may only bring one free-admission child. The Sunac Park project includes the following facilities: [Maritime Silk Road Area] Flying over Guangdong, Pirate Ship, Flying Fish, Water Battle; [Lingnan Impression Area] Raging Sea, Lion Dance, Flying Kites, Joyful Match, Splendid Carousel, Lantern Festival; [Five Goats Legend Area] Flying Five Goats, Dancing Dragon, Flying Chair on a Tree, Nature Exploration, Canyon Rafting; [Ancient Nanyue Area] Sky Tower, Clinking Cups, Dancing Dragons; [Dream Garden Area] Flower Sea Surfing, Fruit Bug Train, Flower Garden Wonderland, Garden Party, Butterfly Dance Flywheel, "Poetry and Fu", TMS Rail Sightseeing Train, Red Cotton Blossom; [Dream Back to Lingnan Theater] One-time viewing of the "Dream Back to Lingnan" performance project (ordinary seats);

a. Reservation process for the performance of "Dreaming of Lingnan":

• Scan the online appointment QR code or click the SMS appointment link to make an appointment;
• Click "Bind third-party order";
• Select "Ticket" to bind immediately;
• Open the SMS on your mobile phone, find the ticket purchase information, and copy the ticket code in the SMS;
• Enter the ticket code, bind the tickets, reserve the performance date and time, and submit the information; (If you have multiple orders, you must first enter the order ticket code, bind all tickets in sequence, then check all orders to reserve the same performance date and time, and submit the information together)
• After the reservation is successful, present the reservation information and ticket purchase information to verify admission to the movie.

b. Reservation Information for the "Dream of Lingnan" Theater:

• Cancellation is not allowed 2 hours before the performance, and tickets cannot be refunded or changed after this time;
• Seat numbers are randomly assigned by the system. If you need consecutive seats, you must check the reservation box for multiple orders at the same time.
• One order can only reserve the same session, and the agent does not support partial cancellation of an order after the seat reservation;
• After making a successful reservation, please arrive at the theater 30 minutes in advance and enter the theater with your reservation information and ticket purchase information.
• The number of seats reserved for each performance is limited and will be on a first-come, first-served basis. Please reserve your seat in advance.
• The performance lasts 60 minutes. Please pay attention to the performance time of "Dreaming of Lingnan". The performance may be adjusted due to abnormal weather, special events, tourist saturation and other force majeure factors. The specific details will be based on the actual announcement of the scenic spot on the day of the visit.
• The performance of "Dream of Lingnan" adopts the one-person-one-ticket-one-seat system. One adult who purchases a ticket can bring one child under 1.0 meters (not including 1 meter) to watch the show for free. The free child does not occupy a separate seat for the performance. Children beyond the one who purchases a ticket must purchase tickets and enjoy separate seats for the performance.
• Admission time for the performance of "Dreaming of Lingnan": No admission after the performance.

5. Sunac Park Night Tour Information: Sunac Park (except May 31st to June 2nd) will launch a night tour at 3:00 PM on the same day. To ensure every visitor has a pleasant experience and for safety reasons, entry to the park requires an annual pass or ticket (excluding single-item tickets and some special tickets). This ticket grants single daily entry and exit for two days from the selected visit date. Re-entry after exiting the park requires a new ticket. The specific date and time of the night tour will be subject to official announcements by the park or on-site.

6. Sunac Land All-Day Ticket Entry: Sunac Land will implement a ticket-only policy from May 31st to June 2nd. Admission requires an annual pass or ticket (excluding single-item tickets and some special tickets). This ticket grants single entry and exit per day for two days starting from the selected visit date. Re-entry after exiting the park requires a new ticket. The specific dates and times for all-day ticket-only admission will be subject to official announcements from the park or on-site.

【About purchasing children's tickets at discounted prices】

• This description is only applicable to the package that includes "[Summer Special Offer | Purchase Children's Tickets at Discounted Prices]"
• For reservations made between June 20 and August 31, 2025, you will enjoy a special discount on children's tickets for the same product. This benefit applies to children under 12 years old. Each accommodation and skiing package is limited to 2 children's tickets. On the day of play, please go to the Guangzhou Hot Snow Miracle Ticket Office with your ticket purchase information and your child's valid ID to exchange for a ski pass and purchase a child's ticket on the spot. Children must present their valid ID and ski pass at the gate at the same time as the person who purchased the accommodation and skiing product before entering the resort.

【Safety and Security Inspection Notice】

1. Skiing is a high-risk sport. If you suffer from heart disease, high blood pressure, acrophobia, cardiovascular and cerebrovascular disease, epilepsy, asthma, or a disease that your doctor has advised against strenuous exercise, or if you are pregnant, drink alcohol, or take medication that affects your behavior, please choose to participate carefully based on your physical condition.
2. Minors should be accompanied by adults when skiing, and it is not recommended for the elderly to participate in skiing.
3. It is recommended to purchase sports accident insurance that covers skiing in advance. Please carefully read and comply with all safety instructions, venue rules, and equipment and facility instructions, including the "Entrance Instructions," "Security Instructions," "Skier Instructions," "Skier Rules of Conduct," and "Skier Conduct and Safety Code." Please pay attention to all warning and signage within the venue and comply with relevant regulations.
4. The resort features slopes of varying difficulty, including beginner, intermediate, and advanced slopes. Beginners are more likely to injure themselves while skiing on the intermediate and advanced slopes. The resort also features areas such as flying bags, ski jumps, props, and terrain parks. Advanced skiing skills are required to access these areas. Please choose areas carefully based on your skiing level. When skiing, please stay within your skiing level and pay attention to skiing safety.
5. Please wear a ski helmet throughout the entire process. It is recommended that you bring and wear your own safety equipment such as gloves, goggles, face protectors, wrist guards, elbow pads, back guards, knee pads, hip guards, etc. to minimize the risk of injury.
6. Please choose ski equipment that suits your level. Before skiing, check that your rental equipment is in good condition, that the ski release pressure is correct for your height, weight, and shoe size, that the ski binding release torque is appropriate, and that the snowboard binding angle and spacing are appropriate. If any issues arise, promptly inform the staff and they will adjust or replace the equipment.
7. Beginners are advised to hire a ski instructor before heading out on the slopes. Ski lessons are available on site and can be purchased upon request.
8. To avoid unnecessary disputes, please do not do the following:

• Traveling beyond the scope of product rights (including areas and activities), conducting skiing lessons without registration or permission from the ski resort, commercial filming, online live streaming, personal peddling, obtaining or purchasing goods/services for the purpose of resale, or other improper use;
• Authorize others to use your product rights by giving, reselling or lending;
• There is any dangerous, illegal or offensive behavior;
• Behavior that seriously affects the normal operation of the ski resort and seriously affects the personal and property safety of others;
• Other inappropriate behavior.

If the above circumstances occur, the ski resort reserves the right to take all or part of the following measures at any time without incurring any liability for breach of contract such as compensation:

• You will be placed on tourist blacklists, including the Guangzhou Hot Snow Miracle blacklist (you will not be able to enter Guangzhou Hot Snow Miracle), the Hot Snow Miracle brand blacklist (you will not be able to enter Hot Snow Miracle ski resorts and other cooperatively operated ski resorts in various regions), and the industry alliance blacklist;
• Your products and benefits will be revoked, invalidated, or frozen, and the unused remaining period/fees will not be extended, postponed, or refunded;
• A penalty of 30% of the order amount will be charged. If the penalty is not sufficient to compensate for the loss, we will continue to pursue compensation.

9. Smoking (including tobacco products, e-cigarettes, or other products that produce smoke) is prohibited within the ski resort. To maintain a positive environment, please refrain from smoking within the ski resort. Failure to do so will result in the resort blacklisting you and prohibiting you from entering the resort for 15 days.

10. If any abnormality or malfunction occurs during the operation of the ski resort's facilities and equipment, which requires shutdown for inspection, some facilities and equipment may be suspended or closed without prior notice. In such cases, no ticket extensions or refunds will be given.

11. Ski resort operating hours and availability may be adjusted due to capacity, inclement weather, special events, safety, or public order. Please refer to the actual announcement of the ski resort on the day of your visit for details.

12. Please cooperate with the security check before entering. Do not bring inflammable or explosive items, state-controlled equipment, or items that pose a safety hazard. Personal sales are prohibited within the ski resort, and please do not bring excessive items. Outside food, beverages, and drinking water (excluding infant food) may pose a safety risk and should be consumed before entering.

13. If you experience any discomfort or emergency during your visit, please seek help from on-site staff or call the emergency hotline 020-66838071.

14. The “snow resort” mentioned and applicable to this product refers to the Guangzhou Hot Snow Miracle Indoor Ski Resort operated by Guangzhou Rongxuan Cultural Tourism Management Co., Ltd.