Airports in Thailand｜Bangkok Suvarnabhumi Airport BKK｜Exit VIP express customs clearance service｜Complimentary airport chartered car and drop-off service for designated plans

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

- Information required for BKK outbound meet and greet service -

1. Flight number and time
2. Line /KakaoTalk / WhatsApp / WeChat ID (primary contact)
3. You need to join our LINE official account for information verification (ID: @knockexservice)

Directions:
After the purchase is completed, an electronic voucher and a meeting point map will be sent to you before your flight departs. Please check your mailbox or the Over The Planet app or the order management on the website to view the voucher. You can show it on your mobile phone or print it out and carry it with you (if you print, please do not modify the printed content and keep the page clean).

Booking Information:
＊Book at least 12 hours before flight departure＊Customer name, passport pinyin, contact number, flight departure time and flight number, email address.
＊Working hours are from 9:00 to 18:00 Taiwan Standard Time. Orders outside working hours will be confirmed before 13:00 the next day.

- Package Plan -

[Multi-person plan - free private charter car discount] BKK Airport departure honor reception service (need to go to the designated location and meet with a dedicated person)
＊2-5 people need to pay the difference to enjoy the shuttle service (already included in the purchase price)
＊Free private charter car car service to Bangkok Airport in Thailand for purchase of outbound service for more than 6 people! Pick-up and drop-off destination: Hotels and B&Bs in downtown Bangkok - Bangkok Airport in Thailand

- Airport drop-off service introduction -

• Airport drop-off time: The driver will pick you up at the designated location 3 hours before the flight takes off. The driver's information and license plate number will be provided via message one day before departure.
• Free waiting time: The driver will wait for 30 minutes. If the driver does not show up, it will be deemed as voluntary abandonment and no refund will be given.
• Pick-up area:
  Suvarnabhumi Airport Transfer - Bangkok City:
  Prawet District, Saphan Sung District, Bang Kapi District, Suan Luang District, Watthana District, Huai Khwang District, Sathon District, Bang Na District, Pathum Wan District, Chatuchak District, Lat Phrao District, Yan Nawa District, Khan Na Yao District, Min Buri District, Bang Kho Laem District, Bang Rak District, Bueng Kum District, Dusit District, Khlong Toei District, Lat Krabang District, Phaya Thai District, Ramkhamhaeng Road, Ratchathewi District, Samphanthawang District, Sukumvit District, Bangkhen District, Khlong Sam Wa District, Nong Chok District, Sai Mai District, Din Daeng District, Pom Prap Sattru Phai District, Phra Kha-nong District, Wang Thonglang District, Lak Si District, Bang Sue District
  
  -Nearby Areas:
  Bangkok Noi, Thon Buri, Bangkok Yai, Khlong San, Taling Chan, Phasi Charoen, Rat Burana, Bang Phlat, Thung Khru, Bang Khun Thian, Nong Khaem, Bang Khae, Thawi Wattha- na, Bang Bon, Don Mueang or Don Muang Airport, Chom Thong, Mueang Samut Prakarn, Phra Pradaeng, Phra Samut Chedi, Bang Bua Thong, Bang Yai, Bang Kruai, Mueang Nonthaburi, Pak Kret Pathum Thani: Khlong Luang, Lam Luk Ka, Lat Lum Kaeo, Mueang Pathum Thani, Nong Suea, Sam Khok, Thanyaburi, Sai Noi
  
  Don Muang Airport Transfers
  - Urban area:
  Prawet District, Saphan Sung District, Bang Kapi District, Suan Luang District, Watthana District, Huai Khwang District, Sathon District, Bang Na District, Pathum Wan District, Chatuchak District, Lat Phrao District, Yan Nawa District, Khan Na yao District, Min Buri District, Bang Kho Laem District, Bang Rak District, Bueng Kum District, Dusit District, Khlong Toei District, Lat Krabang District, Phaya Thai District, Ramkhamhaeng Road, Ratchathewi District, Samphanthawang District, Sukumvit District, Bangkhen District, Khlong Sam Wa District, Nong Chok District, Sai Mai District, Din Daeng District, Pom Prap Sattru Phai District, Phra Kha-nong District, Wang Thonglang District, Lak Si District, Bang Sue District, Chom Thong District, Pak Kret District
  
  -Nearby Areas:
  Rat Burana, Thung Khru, Suvarnabhumi Airport, Bang Khae, Bang Bon, Bang Khun Thian, Nong khaem, Bang Phlat, Bangkok Noi, Bangkok Yai, Khlong San, Phasi Charoen, Taling Chan, Thawi Watthana, Bang Bua Thong, Bang Yai, Bang Kruai, Mueang Nonthaburi, Khlong Luang, Lam Luk Ka, Lat Lum Kaeo, Mueang Pathum Thani, Nong Suea, Sam Khok, Thanyaburi, Sai Noi
  
  -Samut Prakarn:
  Bang Bo District, Bang Phli District, Bang Sao Thong District, Mueang Samut Prakan District, Phra Pradaeng District, Phra Samut Chedi District

－ Pre-sale QA －

Q: When booking the "Airport Drop-off Service", how long should the time between the pick-up time and the flight departure time be?
A: Generally speaking, it is recommended to arrive 2.5-3 hours before the departure time for international flights; 3-4 hours in advance for low-cost airlines. We will inform you of the pick-up time in advance (due to different hotel and road conditions in different areas). The driver will wait for 30 minutes (buffer time) according to the pick-up time. If the driver does not show up, it will be deemed as voluntary abandonment and no refund will be made.

Q: How is the number of passengers calculated?
A: Nine-seater capacity: 2 - 8 passengers. If a child seat is used, the number of passengers will be reduced by 1 for each seat used. If a child seat is needed, one child safety seat can be provided free of charge. If an additional safety seat is required, THB$ 300/piece is required. Please pay it to the driver on site. Please note it in the order.

Q: What does “additional fees” mean?
A: The displayed fee is the total service fee for each vehicle, including taxes and tolls, but the price will fluctuate according to the availability of additional services you require. If you request additional services or wait for an extended period of time, additional on-site fees will be incurred

Q: How many pieces of luggage can I bring?
A: Anything that needs to be placed in the trunk is considered luggage, and anything that can be carried on the body or placed on the seat is considered hand luggage. Items that are too large (such as folding bicycles, folding baby strollers, and folding wheelchairs) are considered special luggage, and the number of luggage occupied must be determined separately. A nine-seater can carry (8 pieces of 20-inch luggage or 7 pieces of 24-inch luggage or 6 pieces of 26-inch luggage or 5 pieces of 28-29-inch luggage). The number of seats will decrease as the number of pieces of luggage increases. If you do not carry it according to the regulations, it will be deemed as a voluntary abandonment on the spot, and no refund will be given (according to the regulations of most airlines, the standard luggage size is 157.48 cm or 68.58 x 53.34 x 35.56 cm, and weighs approximately 22.68 kg)

－ After-sales QA －

Q: Can I change the order after it is confirmed?
A: If you wish to change the airport pick-up or drop-off time you have already booked, please contact the customer service staff in the order. Changes will not be accepted one day before departure.

Q:Where do I meet the driver?
A: Airport drop-off service: The driver will pick you up at your designated hotel or address.

Q: Can't find the driver when arriving at the agreed location?
A: Airport drop-off service: If you do not find the driver at the designated location, please take photos on site (including the current time and the agreed location). Otherwise, the driver will also provide relevant GPS or photo evidence. Failure to provide such information will be considered a No Show and no subsequent fees will be charged.