Taiwan Car Rental | Chih Hang Car Rental

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

— How to Order —

[Mainland of Taiwan Rental]

• The price for vehicle rental is calculated on a “24-hour” basis. If you plan to rent for more than one day, please calculate if D + 1 day(s) exceeds 6 hours. If it exceeds 6 hours, please book a pickup for your vehicle on “D” day, and a vehicle return on “D + 1” day(s), a total of 2 days. If your rental time does not exceed 6 hours, please book for “D” day only, for one day, and indicate your late return time. Surcharges for late returns will be paid on-site
• If you schedule a vehicle pickup on October 1 at 12:00 pm, and return the vehicle on October 2 at 12:00 pm, the rental fee will be calculated as one full day (24 hours). Please select October 1 to October 1 as the rental period when booking (a total of 1 day(s)) (Exceeding 6 hours will be considered as an additional day's charge, no additional payment is required on-site).
• If you schedule a vehicle pickup on October 1 at 12:00 pm, and return the vehicle on October 2 at 6:00 pm, the rental fee will be calculated as 2 days (48 hours). Please select October 1 to October 2 as the rental period when booking (a total of 2 day(s)). (If your rental period exceeds 6 hours, it will be considered an extra day. No additional payments are required on-site)
• The latest vehicle return time for car rentals in the mainland of Taiwan is 8:00 pm
  
  

— Service Intro —

• Rental shop location: Please see below for the operating hours and store location
• Vehicle rental pickup hours in Taiwan: 8:30 am–8:30 pm (Each branch’s operating hours may vary; please see below for the operating hours of each location)
• Required documents:

[Taiwanese national travelers]

• For Taiwanese nationals who wish to rent a vehicle, they must be at least 20 years old and are required to use a credit card for payment (valid for at least 6 months). We do not accept debit cards for payment. When you pick up the car, you must show a valid credit card (Visa/MasterCard) for pre-authorization. Please provide your Taiwan ID card and Taiwan driver’s license to apply for a car rental

[For foreign travelers]

• For foreign customers who wish to rent a vehicle at Chih Hang Car Rental, please note that this service is only available to foreign customers with long-term residency in Taiwan. Foreign travelers must present the following documents on-site: original passport, Taiwan driver's license, Taiwan Resident Certificate, original driver's license from their home country, and a credit card (valid for at least 6 months). Failure to provide these documents on-site will result in the inability to use car rental services. Refunds will not be granted (debit cards and UnionPay cards are not accepted)

[For travelers from Hong Kong & Macau]

• Please present the following documents on-site to rent a vehicle: International Driving Permit (IDP), driver's license from Hong Kong or Macau, original passport, and original credit card (valid for at least 6 months). Failure to provide these documents on-site will result in the inability to use car rental services. Refunds will not be granted (debit cards and UnionPay cards are not accepted)

• Insurance details: Mandatory automobile liability insurance, third-party liability insurance, passenger liability insurance (excluding overload), and automobile theft loss insurance (with a deductible of 10%). All rental plans from Chih Hang Car Rental on the mainland of Taiwan include basic Type A insurance. Travelers can also upgrade for additional insurance options on-site at the store. Hourly-rate rental plans and motorcycle rentals do not include insurance coverage. Insurance upgrades for daily rentals are calculated on a daily basis, with a maximum of 10 days if the rental period is less than a month
• Car rental restrictions: You must be at least 20 years old and hold a valid driver's license issued for over one year to rent a vehicle. Chih Hang Car Rental reserves the right to refuse car rentals without providing a refund. To see which driver’s licenses from foreign countries are eligible for driving in Taiwan, please refer to the list of major countries with driver's license reciprocity overview issued by the Directorate General of Highway, MOTC. According to Taiwanese regulations, driver's licenses issued in Queensland (Australia), Thailand, China, and South Korea, along with international driver's licenses, are not valid for driving in Taiwan. For travelers from Hong Kong and Macau, please bring your passport and Taiwan entry permit (with entry stamp) when you pick up the vehicle

— Vehicle Type Info —

[Mainland of Taiwan]

• Package name: Economical Compact Car (random vehicle model)
• Vehicle model of the same class: Toyota Yaris 1.5 (New car, 2023)
  
  

• Package name: Sedan (random vehicle model)
• Vehicle model of the same class: Toyota Altis 1.8 / Honda NEW Fit 1.5 (New car, 2023) / Nissan big Tiida (New car, 2023)
  
  

• Package name: Luxury Van (random vehicle model)
• Vehicle model of the same class: Toyota Altis (Hybrid car, New car, 2023)
  
  

• Package name: 5-Seater RV (random vehicle model)
• Vehicle model of the same class: Toyota Corolla Cross / Honda CRV 1.5 / MITSUBISHI Outlander 2.4
  
  

• Package name: 7-Seater RV (random vehicle model)
• Vehicle model of the same class: CUSTIN GLT-B (New car, 2023) / STARIA CEO-B (New car, 2023) / LugenM7
  
  

• Package name: 8-Seater RV (random vehicle model)
• Vehicle model of the same class: Hyundai Starex (TQ8) / Hyundai Starex GLD-C (New car, 2023)

• Package name: 9-Seater RV (random vehicle model)
• Vehicle model of the same class: HYUNDAI Starex (TQ9) / Hyundai Starex GLD-B (New car, 2023)
  
  

— Travelers Q&A —

Q1: Can the renter and the driver be different people?

A: No, the renter must be the same as the actual driver. The rental contract must be signed and the car must be picked up by the renter in person. Any parking fees, traffic fines, or losses incurred due to traffic violations during the rental period will be the responsibility of the renter.

Q2: Is smoking allowed in the car?

A: Smoking is strictly prohibited. All of our vehicles are non-smoking vehicles, and smoking inside the car is strictly prohibited. A cleaning fee of NT$3,000 will be charged if there is any smell of smoke.

Q3: Can pets be brought into the car?

A: If you need to bring a pet, please use a pet carrier or cage. Pets are not allowed to roam freely inside the car. Any interior damage caused by pets will incur a cleaning fee of NT$3,000.

Q4: Does the car rental store provide pickup and drop-off?

A: Our company currently provides pickup and drop-off services at the following locations:

- Banqiao - MRT Station
- Tainan - High-Speed Rail Station
- Kaohsiung - Kaisyuan MRT Station
- Gangshan Bus Station
- Gangshan South MRT Station
- Gangshan Train Station
- Taitung - Train Station
- Hualien - Train Station

※ Pickup and drop-off services at the store must be booked in advance, and each store reserves the right to schedule pickup and drop-off services as needed.

※ If you require other pickup and drop-off services, our stores will provide safe taxi calling services.

Q5: Is there a roadside assistance service during the car rental period?

A: In case of emergencies requiring roadside assistance, please call the customer service hotline at 0800-089-666 during business hours or contact the rental store (see store list) for assistance. If it is after business hours, please call 0800-050-119 or 0800-020-345, provide the car number for information confirmation, and proceed with the necessary roadside assistance.

Chih Hang Car Rental provides emergency roadside assistance with a 20km free towing service. However, the following factors are excluded:

1. If the vehicle breaks down due to the renter's actions, such as running out of fuel, a flat tire, or requiring specialized towing (e.g., high-altitude rescue), the roadside assistance costs will be borne by the renter.

2. If the destination for towing is the nearest warranty repair shop designated by Chih Hang Car Rental, but the renter specifies a different location, the towing costs will be borne by the renter.